Exemplary financial institutions, initiatives commended at the Asian Banking & Finance Wholesale and Retail Banking Awards 2022

This year’s awards programme recognised over 150 exceptional banks and financial companies.

With the Asia Pacific banking and finance industry still navigating its way to economic recovery, industry players will still need to keep a close eye on the market trends that shape the future of the industry and how customers respond to such changes. Financial institutions will also need to stay vigilant about market issues that might hinder recovery in the near future.

Despite this, many companies persevered to provide services to customers and did not back down from the uncertainties of economic movements.

The 2022 Asian Banking & Finance Wholesale and Retail Banking Awards recognises this feat, honouring over 150 exceptional banks and financial companies across Asia Pacific in a prestigious awards programme held through a digital award presentation. Winners were able to share their thoughts on winning the awards and on the changing industry through a video interview.

The number of nominations for this year is at an all-time high, which highlights how the industry continues to show stellar performance and remain competitive in the middle of economic uncertainties. 

This year’s entries were reviewed by an esteemed panel of judges, which includes EY Regional Managing Partner, ASEAN Nam Soon Liew; PwC Asia Pacific Financial Services Leader John Dovaston; Deloitte Audit Partner, Chief Strategy & Operations Officer, Audit & Assurance Ho Kok Yong; and Bain & Company Partner, Financial Services Edy Widjaja.

Congratulations to all the winners!

ABF WHOLESALE BANKING AWARDS 2022

Abu Dhabi Commercial Bank

• UAE Domestic Trade Finance Bank of the Year

Alliance Bank Berhad

• Malaysia Domestic Trade Finance Bank of the Year
• Malaysia Domestic Mobile App of the Year

Bangkok Bank Public Company Limited

• Thailand Domestic Trade Finance Bank of the Year

Bank of Ayudhya Plc. (Krungsri)

• Thailand Domestic Technology & Operations Bank of the Year
• Thailand Domestic Initiative of the Year

Bank of China (Hong Kong) Limited

• Hong Kong Domestic ESG Liquidity Management Initiative of the Year
• Hong Kong Domestic Cash Management Bank of the Year
• Hong Kong Domestic Trade Finance Bank of the Year

Bank SinoPac

• Taiwan Domestic COVID Management Initiative of the Year

Banque Misr

• Egypt Domestic Cash Management Bank of the Year
• Egypt Domestic Initiative of the Year

BBVA

• Hong Kong International Initiative of the Year

Cathay United Bank

• Taiwan Domestic Cash Management Bank of the Year
• Taiwan Domestic Trade Finance Bank of the Year
• Taiwan Domestic Project Finance Bank of the Year

China Construction Bank (Asia) Corporation Limited

• Hong Kong International Cash Management Bank of the Year

Citi

• Hong Kong International Project Finance Bank of the Year

Commercial Bank of Ceylon

• Sri Lanka Domestic Trade Finance Bank of the Year

FINCA Microfinance Bank Ltd Pakistan

• Pakistan Domestic COVID Management Initiative of the Year

First Abu Dhabi Bank

• UAE Domestic Cash Management Bank of the Year
• UAE Domestic Swift Initiative of the Year

Habib Bank Limited

• Pakistan Domestic Cash Management Bank of the Year
• Pakistan Domestic Trade Finance Bank of the Year
• Pakistan Domestic Project Finance Bank of the Year

Hang Seng Bank

• Hong Kong Domestic DLT Initiative of the Year
• ​Hong Kong Domestic Payments Bank of the Year

HSBC

• Sri Lanka International Initiative of the Year

The Hongkong & Shanghai Banking Corporation Limited

• India International Technology & Operations Bank of the Year

Industrial and Commercial Bank of China Limited Dubai (DIFC) Branch

• UAE International Project Finance Bank of the Year

ICICI

• India Domestic Trade Finance Bank of the Year
• India Domestic Initiative of the Year
• India Domestic COVID Management Initiative of the Year

Intesa SanPaolo

• Hong Kong International Swift Initiative of the Year

Joint Stock Commercial Bank for Investment and Development of Vietnam

• Vietnam Domestic Foreign Exchange Bank of the Year
• Vietnam Domestic Derivatives Initiative of the Year
• Vietnam Domestic FDI Bank of the Year

KASIKORNBANK

• Thailand Domestic Cash Management Bank of the Year

Maybank

• Malaysia Domestic COVID Management Initiative of the Year

Maybank Investment Bank

• Malaysia Domestic Project Finance Bank of the Year
• Malaysia Domestic Sustainability Initiative of the Year

National Development Bank PLC

• Sri Lanka Domestic Cash Management Bank of the Year
• Sri Lanka Domestic Project Finance Bank of the Year

Nepal SBI Bank Limited

• Nepal Domestic Technology & Operations Bank of the Year
• Nepal Domestic Initiative of the Year

OCBC Bank

• Singapore Domestic Cash Management Bank of the Year
• Singapore Domestic Trade Finance Bank of the Year

OCBC Bank (Malaysia) Berhad

• Malaysia International Cash Management Bank of the Year

PT. Bank OCBC NISP, Tbk

• Indonesia Domestic Cash Management Bank of the Year

PT Bank Danamon Indonesia, Tbk (Danamon)

• Indonesia Domestic COVID Management Initiative of the Year

PT Bank Negara Indonesia (Persero) Tbk

• Indonesia Domestic Project Finance Bank of the Year

PT Bank Mandiri (Persero) Tbk

• Indonesia Domestic Trade Finance Bank of the Year
• Indonesia Domestic Initiative of the Year

RHB Banking Group

• Malaysia Domestic Foreign Exchange Bank of the Year

Rizal Commercial Banking Corporation

• Philippines Domestic Trade Finance Bank of the Year
• Philippines Domestic Cash Management Bank of the Year

Sai Gon Thuong Tin Commercial - Sacombank

• Vietnam Domestic Technology & Operations Bank of the Year

Saigon-Hanoi Commercial Joint Stock Bank

• Vietnam Domestic Trade Finance Bank of the Year
• Vietnam Domestic COVID Management Initiative of the Year

Sampath Bank

• Sri Lanka Domestic Customer Initiative of the Year

Standard Chartered Bangladesh

• Bangladesh International Trade Finance Bank of the Year

Standard Chartered Bank

• Singapore International Swift Initiative of the Year

Standard Chartered Bank Malaysia Berhad

• Malaysia International Initiative of the Year

Standard Chartered Bank of Thailand

• Thailand International Cash Management Bank of the Year

Standard Chartered Bank, Indonesia Branch

• Indonesia International Cash Management Bank of the Year

Standard Chartered Bank (Singapore) Limited

• Singapore International Data Initiative of the Year

Sumitomo Mitsui Banking Corporation, Taipei Branch

• Taiwan International Foreign Exchange Bank of the Year

Taishin International Bank

• Taiwan Domestic Technology & Operations Bank of the Year

Turk Ekonomi Bankasi A.S.

• Turkey Domestic Cash Management Bank of the Year

U Microfinance Bank Limited

• Pakistan Domestic Initiative of the Year

United Overseas Bank Limited

• Brunei International Project Finance Bank of the Year

UOB

• Malaysia International Trade Finance Bank of the Year

ABF RETAIL BANKING AWARDS 2022

ABA Bank

• Domestic Retail Bank of the Year - Cambodia

AFFIN BANK BERHAD

• Financial Inclusion Initiative of the Year - Malaysia
• Digital Transformation of the Year - Malaysia
• Website of the Year - Malaysia

Airtel Payments Bank

• Virtual Bank of the Year - India

AmBank (M) Berhad

• Analytics Initiative of the Year - Malaysia
• Digital Business Banking Initiative of the Year - Malaysia

Ardshinbank

• Domestic Retail Bank of the Year - Armenia

Aspire FT Pte Ltd

• Digital Business Banking Initiative of the Year - Singapore
• Start-up Banking Initiative of the Year - Singapore

Hugosave (Atlas Consolidated Pte Ltd)

• Debit Card Initiative of the Year - Singapore

au Jibun Bank Corporation

• Strategic Partnership of the Year - Japan

AU Small Finance Bank

• Digital Consumer Banking Initiative of the Year - India
• Financial Inclusion Initiative of the Year - India

Axis Bank Limited

• AI & Machine Learning Initiative of the Year - India

Baiduri Bank

• Domestic Retail Bank of the Year - Brunei

Baiduri Finance

• Finance Company of the Year - Brunei

Bank BRI

• Financial Inclusion Initiative of the Year - Indonesia

Bank Dhofar

• Digital Transformation of the Year - Oman

BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM

• SME Bank of the Year - Vietnam

Bank of China (Hong Kong) Limited

• Digital Transformation of the Year - Hong Kong
• Mobile Banking & Payment Initiative of the Year - Hong Kong

Bank of East Asia, Ltd

• Domestic Retail Bank of the Year - Hong Kong

Bank Rakyat Indonesia

• Mobile Banking & Payment Initiative of the Year - Indonesia

Bank SinoPac

• COVID Management Initiative of the Year - Taiwan
• Financial Inclusion Initiative of the Year - Taiwan
• Service Innovation of the Year - Taiwan

BDO Network Bank, Inc.

• Marketing & Brand Initiative of the Year - Philippines

BDO Unibank, Inc

• Wealth Management Platform of the Year - Philippines
• Financial Inclusion Initiative of the Year - Philippines
• Investment Product Innovation of the Year - Philippines

Cake Bank and Mambu

• Core Banking System Initiative of the Year - Vietnam

Cathay United Bank

• Digital Consumer Banking Initiative of the Year - Taiwan
• Marketing & Brand Initiative of the Year - Taiwan

CB Bank

• SME Bank of the Year - Myanmar

Cebuana Lhuillier Rural Bank, Inc.

• Rural/Cooperative Bank of the Year - Philippines

Chang Hwa Commercial Bank

• Banking for Women Initiative of the Year - Taiwan

China Banking Corporation

• Digital Business Banking Initiative of the Year - Philippines

CIMB Thai Bank Public Company Limited

• Investment Product Innovation of the Year - Thailand
• Wealth Management Platform of the Year - Thailand

Commercial Bank of Ceylon PLC

• COVID Management Initiative of the Year - Sri Lanka
• Digital Wallet Initiative of the Year - Sri Lanka

CTBC Bank

1. Domestic Retail Bank of the Year - Taiwan
2. Branch Innovation of the Year - Bronze

DBS Bank

• Core Banking System Initiative of the Year - Hong Kong
• COVID Management Initiative of the Year - Hong Kong

DBS Indonesia

• Digital Business Banking Initiative of the Year - Indonesia
• Credit Card Initiative of the Year - Indonesia
• Digital Consumer Banking Initiative of the Year - Indonesia

DBS Taiwan

• Employer Award of the Year - Bronze

Equitas Small Finance Bank

• Marketing & Brand Initiative of the Year - India

Fidelity International

• Retirement Solutions of the Year - Hong Kong
• Service Innovation of the Year - Hong Kong

FINCA

• Banking for Women Initiative of the Year - Pakistan

Hana Bank

• Digital Consumer Banking Initiative of the Year - South Korea

Helicap

• Financial Inclusion Initiative of the Year - Singapore

Habib Bank Limited

• Point-of-Sale Initiative of the Year - Pakistan

HH Bank Cambodia

• Marketing & Brand Initiative of the Year - Cambodia

Hong Leong Bank

• SME Bank of the Year - Malaysia

Hong Leong Finance

• ASEAN Finance Company of the Year

HSBC

• Digital Consumer Banking Initiative of the Year - Hong Kong
• Wealth Management Platform of the Year - Hong Kong

PayMe

• Digital Wallet Initiative of the Year - Hong Kong

HSBC Bangladesh

• International Retail Bank of the Year - Bangladesh
• Branch Innovation of the Year - Silver

HSBC Bank (China) Company Limited

• International Retail Bank of the Year - China
• Marketing & Brand Initiative of the Year - China

HSBC Bank (Vietnam) Ltd.

• International Retail Bank of the Year - Vietnam

HSBC Indonesia

• Wealth Management Platform of the Year - Indonesia
• ESG Program of the Year - Bronze
• Marketing & Brand Initiative of the Year - Indonesia

HSBC Philippines

• International Retail Bank of the Year - Philippines
• Credit Card Initiative of the Year - Philippines

HSBC Bank (Singapore) Limited

• Remittance Company of the Year - Singapore
• Strategic Partnership of the Year - Singapore

HSBC Sri Lanka

• International Retail Bank of the Year - Sri Lanka

HSBC Taiwan

• Wealth Management Platform of the Year - Taiwan
• Credit Card Initiative of the Year - Taiwan

ICICI Bank

• Digital Transformation of the Year - India
• Service Innovation of the Year - India

Jordan Kuwait Bank

• AI & Machine Learning Initiative of the Year - Jordan

JS Bank

• SME Bank of the Year - Pakistan

KASIKORN LINE Co., Ltd.

• Financial Inclusion Initiative of the Year - Thailand
• New Consumer Lending Product of the Year - Thailand

KASIKORNBANK PCL.

• Mobile Banking & Payment Initiative of the Year - Thailand
• Strategic Partnership of the Year - Thailand

Krungthai Card

• Analytics Initiative of the Year - Thailand

LexinFintech

• Digital Business Banking Initiative of the Year - China

Maisarah Islamic Banking Services

• Islamic Banking Initiative of the Year - Oman

Malayan Banking Berhad

• Mobile Banking & Payment Initiative of the Year - Malaysia
• Online Banking Initiative of the Year - Malaysia

Mashreq Bank

• Digital Consumer Banking Initiative of the Year - UAE
• Digital Transformation of the Year - UAE

Maybank (Cambodia) Plc.

• International Retail Bank of the Year - Cambodia

Equity and Commodity Derivatives

Maybank Investment Bank Berhad

• Investment Product Innovation of the Year - Malaysia

Maybank Singapore

• Credit Card Initiative of the Year - Singapore

Maybank Indonesia

• Service Innovation of the Year - Indonesia

Mobilink Microfinance Bank Limited (MMBL)

• Digital Consumer Banking Initiative of the Year - Pakistan

Mox Bank

• Virtual Bank of the Year - Hong Kong
• Credit Card Initiative of the Year - Hong Kong

National Bank of Kuwait

• SME Bank of the Year - Kuwait
• Digital Consumer Banking Initiative of the Year - Kuwait
• Marketing & Brand Initiative of the Year - Kuwait

National Development Bank PLC

• Domestic Retail Bank of the Year - Sri Lanka
• SME Bank of the Year - Sri Lanka

Ngern Tid Lor Public Company Limited

• Finance Company of the Year - Thailand
• Insurance Product Innovation of the Year - Thailand

OCBC Bank

• ASEAN SME Bank of the Year
• SME Bank of the Year - Indonesia

OCBC Securities Private Limited

• Investment Product Innovation of the Year - Singapore

PrimeCredit Limited

• Finance Company of the Year - Hong Kong

PT Bank CTBC Indonesia

• Consumer Finance Product of the Year - Indonesia
• New Consumer Lending Product of the Year - Indonesia

PT Bank Danamon Indonesia, Tbk (Danamon)

• Open Banking Initiative of the Year - Indonesia
• Strategic Partnership of the Year - Indonesia

PT Bank Mandiri (Persero) Tbk.

• Domestic Retail Bank of the Year - Indonesia

PT Bank Permata, Tbk

• Millennial Product Initiative of the Year - Indonesia

Public Bank

• Domestic Retail Bank of the Year - Malaysia

RAKBANK

• SME Bank of the Year - UAE
• Fraud Initiative of the Year - UAE
• Mid-sized Domestic Retail Bank of the Year - UAE

RCBC Bankard Services Corporation

• New Consumer Lending Product of the Year - Philippines

Rizal Commercial Banking Corporation (RCBC)

• Remittance Company of the Year - Philippines

Rizal Commercial Banking Corporation (RCBC) and GBG

• AI & Machine Learning Initiative of the Year - Philippines
• Fraud Initiative of the Year - Philippines

Saigon Thuong Tin Commercial Joint Stock Bank (Sacombank)

• Digital Business Banking Initiative of the Year - Vietnam

Saigon-Hanoi Commercial Joint Stock Bank

• Digital Consumer Banking Initiative of the Year - Vietnam
• Millennial Product Initiative of the Year - Vietnam

SAS Institute

• Analytics Initiative of the Year - Singapore
• Analytics Initiative of the Year - Thailand

Sathapana Bank Plc.

• Mobile Banking & Payment Initiative of the Year - Cambodia

Siam Commercial Bank

• Domestic Retail Bank of the Year - Thailand
• Debit Card Initiative of the Year - Thailand
• Digital Business Banking Initiative of the Year - Thailand

SquidPay Technology Inc

• Digital Wallet Initiative of the Year - Philippines

Standard Chartered Bank

• Strategic Partnership of the Year - Malaysia

Standard Chartered Bank Capital Markets Products and Solutions

• Online Securities Platform of the Year - Hong Kong
• Wealth Management Platform of the Year - China

Standard Chartered Bank

• Digital Transformation of the Year - Singapore

Standard Chartered Bank

• Islamic Banking Initiative of the Year - Bangladesh

Standard Chartered Bank (Hong Kong) Limited

• Employer Award of the Year - Silver
• ESG Program of the Year - Gold
• International Retail Bank of the Year - Hong Kong

Standard Chartered Taiwan

• International Retail Bank of the Year - Taiwan
• Analytics Initiative of the Year - Taiwan
• Digital Business Banking Initiative of the Year - Taiwan

Syfe

• Wealth Management Fintech of the Year - Singapore

Taishin International Bank

• Mobile Banking & Payment Initiative of the Year - Taiwan
• Online Banking Initiative of the Year - Taiwan
• Strategic Partnership of the Year - Taiwan

Techcombank

• Credit Card Initiative of the Year - Vietnam
• Domestic Retail Bank of the Year - Vietnam

The Social Loan Company (TSLC)

• AI & Machine Learning Initiative of the Year - UAE
• Financial Inclusion Initiative of the Year - UAE

TNEX

• Virtual Bank of the Year - Vietnam

U Microfinance Bank Limited

• Microfinance Bank of the Year - Pakistan
• Islamic Banking Initiative of the Year - Pakistan

uab bank Limited

• Mid-sized Domestic Retail Bank of the Year - Myanmar
• Strategic Partnership of the Year - Myanmar

UBX Philippines

• Mobile Banking & Payment Initiative of the Year - Philippines

Union Bank of the Philippines

• Domestic Retail Bank of the Year - Philippines
• SME Bank of the Year - Philippines

United Bank Limited

• Mobile Banking & Payment Initiative of the Year - Pakistan

United Overseas Bank

• Banking for Women Initiative of the Year - Singapore
• Domestic Retail Bank of the Year - Singapore
• ESG Program of the Year - Silver
• Mobile Banking & Payment Initiative of the Year - Singapore
• Wealth Management Platform of the Year - Singapore

United Overseas Bank (Malaysia) Bhd

• International Retail Bank of the Year - Malaysia

UOB Thailand

• Branch Innovation of the Year - Gold
• International Retail Bank of the Year - Thailand
• Employer Award of the Year - Gold

Viet Capital Commercial Joint Stock Bank

• Mobile Banking & Payment Initiative of the Year - Vietnam

Vietcombank Remittance Company

• Remittance Company of the Year - Vietnam

Vietnam Public Joint Stock Commercial Bank (PVcomBank)

• Digital Transformation of the Year - Vietnam

WeLab Bank

• Consumer Finance Product of the Year - Hong Kong
• Marketing & Brand Initiative of the Year - Hong Kong