Philippines

UnionBank's Ana Delgado shares the secret to delivering superb customer experience

Learning, unlearning and relearning at a time of disruption is key.

UnionBank's Ana Delgado shares the secret to delivering superb customer experience

Learning, unlearning and relearning at a time of disruption is key.

Philippine banks eye launch of digital ID registry in 2019

The registry will use blockchain technology for transactions and client identity.

Philippine customers trust banks more than government with their data: survey

Around 42% trust banks the most compared to 21% who trust the government.

Soured debt outpaces growth of Philippine bank loans in 2018

Bad loans grew 16.17% even as total loans rose 13.6%.

RCBC files $2.47m defamation suit vs Bank of Bangladesh after massive cyberheist

RCBC thinks that the Bangladesh Bank should pay them at least $1.90m in damages and another $570,000 to its senior VP for similar damages.

Credit Suisse names Josephine Yap as head of Philippine representative office

She previously headed private wealth countryside at Metropolitan Bank and Trust Company.

Philippine budget secretary Benjamin Diokno named as new central bank governor

He will be serving the remainder of Espenilla’s six-year term which will end by 2023.

Philippine banks' loan growth cools down to 15.7% in January

Household loan growth slowed to 12.7% in January from 13.6% the previous month.

UnionBank of the Philippines' thrift unit completes merger with PR Savings Bank

The move will accelerate UnionBank's push into the motorcycle financing market.

Philippine banks' 2018 earnings up 6.4% to $3.45b

Big banks recorded a 9.3% profit increase to $3.09b.

Philippine central bank governor Nestor Espenilla Jr. passes away at 60

He spearheaded the digitalisation of the retail payment system in the country.

The Philippines greenlights bank merger

AllBank will absorb the assets and liabilities of Rural Bank of Plaridel.

Philippine rural banks call to stop shrinking industry

Around 139 rural lenders have shut down operations since 2009.

Philippine banks embrace real-time electronic fund transfer system

Both Instapay and Pesonet have seen banks grow to 47 and 42 respectively.

Philippine banks agree on $410m debt-equity swap to save troubled Hanjin

The five creditors have agreed to swap debt for shares in the parent firm.

Bad loans threaten Philippine banks amidst steep interest rates

Soured assets held by Philippine banks hit $430m in November 2018.