News

Retail Banking

Staff Reporter

, Japan

Published:

7 months ago

7 months ago

MUFG Bank's Akashi Branch (photo courtesy of Suikotei via Wikimedia Commons). Creative Commons License: https://creativecommons.org/licenses/by-sa/4.0/deed.en

MUFG, subsidiaries submits business improvement plans to authorities

MUFG also apologised to its customers and stakeholders.

MUFG also apologised to its customers and stakeholders.

MUFG and its subsidiaries MUFG Bank and MUMSS have submitted documents to Japan’s financial authority, including business improvement plans.

The submission is meant to fulfill the business improvement orders and request for reporting issued by the Financial Services Agency’s (FSA) orders for the MUFG Bank and MUMSS.

In a statement, MUFG reiterated their apologies to the public.

“We sincerely apologize again for the inconvenience and concern this is causing ourcustomers and other stakeholders,” MUFG said.

“We take these incidents very seriously, and will enact more effective policies to preventrecurrence, steadily implementing these business improvement plans across thegroup to restore trust by realizing customer-centric sales activities that leverage the
group’s collective strengths,” it added.

Mitsubishi UFJ Financial Group

MUFG

MUFG Bank

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