Customer Satisfaction in Banking
Citibank named top bank in Singapore customer experience study
Its net promoter score rose 35% in 2021 from end-2020.
Citibank named top bank in Singapore customer experience study
Its net promoter score rose 35% in 2021 from end-2020.
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Technology to underpin future of financial services
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Banking Technology
Banks should boost their online infrastructure as digital assets become the norm.
Banks should boost their online infrastructure as digital assets become the norm.
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